Marlien, R.A., Dicky Iksar Wahyujati, Alimuddin Rizal Riva’i, and Bambang Sutedja. “MODEL ANTESEDEN LOYALITAS PELANGGAN BERBASIS KUALITAS LAYANAN”. Proceeding SENDI_U (1). Accessed July 22, 2024. https://www.unisbank.ac.id/ojs/index.php/sendi_u/article/view/5093.