Rosyid, Azis Nur, Sri Yulianto Fajar Pradapa, and Ndaru Prasastono. “PENGARUH PELAYANAN FRONT OFFICE STAFF TERHADAP KELUHAN TAMU DI PANDANARAN HOTEL SEMARANG”. Proceeding SENDI_U (1). Accessed November 22, 2024. https://www.unisbank.ac.id/ojs/index.php/sendi_u/article/view/5056.