Rijanti T, Saputra A, Indriyaningrum K. ADVOKASI STRATEGI MANAJEMEN PENGADUAN MASYARAKAT DALAM PERIZINAN DAN NON PERIZINAN DI DPMPTSP KOTA SEMARANG. penamas [Internet]. 3Sep.2021 [cited 23Jul.2024];5(2):122 -19. Available from: https://www.unisbank.ac.id/ojs/index.php/penamas/article/view/8749