SOSIAL MEDIA SEBAGAI ALTERNATIF PEMASARAN UMKM SELAMA PANDEMI COVID-19 DI PALANGKA RAYA
Abstract
The service program is carried out on UMKM in Palangka Raya with the target being those who use social media as a marketing tool. The purpose of this service is to find out and study the use and effectiveness of using social media in business. The method used is descriptive qualitative with a triangulation approach as a data processing technique. The use of social media for UMKM in Palangka Raya has a very positive impact on their respective businesses. This can be seen from businesses that are still running despite the pandemic, as well as increasing turnover. UMKM actors in Palangka Raya, especially those who use social media in marketing, apply their respective strategies to increase turnover and competitiveness in business.
Keywords: Social Media, Marketing, UMKM, Pandemic