ZUFRIDA RACHMAWATI1. SISTEM PENILAIAN KUALITAS LAYANAN TOILET BANDARA MENGGUNAKAN PENDEKATAN CRM. Information Technology and Telematics [Internet]. 27Oct.2017 [cited 23Jul.2024];7(2). Available from: https://www.unisbank.ac.id/ojs/index.php/fti3/article/view/5463