WAKHIT DWIJAYANTO10.01.53.0184. “APLIKASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PADA SISTEM ANTRIAN DI BANK BPD JATENG PEMUDA”. Information Technology and Telematics 7, no. 2 (October 27, 2017). Accessed November 23, 2024. https://www.unisbank.ac.id/ojs/index.php/fti3/article/view/5470.