Pengembangan Sistem Interaksi Robotik berbasis Speech Recognition untuk Layanan Publik di Kampus

Eric Alviyan; Agung Nugroho; Ahmad Fauzi

doi:10.35315/dinamik.v30i2.10242

Eric Alviyan Universitas Pelita Bangsa
Agung Nugroho Universitas Pelita Bangsa
Ahmad Fauzi Universitas Pelita Bangsa

DOI: https://doi.org/10.35315/dinamik.v30i2.10242

Abstract

ABSTRACT

Information services on campus are often delayed due to reliance on staff, resulting in long queues and inefficient waiting times. This study aims to design and develop a robotic interaction system based on speech recognition and Natural Language Processing (NLP), equipped with a virtual button as an alternative activation method. The system allows users to interact with the robot using voice, while the virtual button provides an additional option for users who are more comfortable with touch-based interaction. The research method employed is prototype development, which includes the design, implementation, and evaluation of the system. Testing was conducted to assess the effectiveness of the system in delivering information services quickly and accurately. The results show that the developed system can enhance service efficiency, reduce dependence on staff, and facilitate faster and more practical interactions between users and the robot. This study is expected to contribute to the development of technology-based public service systems, especially in the campus environment.

Keywords: robotic interaction, speech recognition, NLP, virtual button, public service

References

DAFTAR PUSTAKA
[1] M. Mustaqim, A. Gunawan, Y. B. Pratama, and I. Zaliman, “Pengembangan Chatbot Layanan Publik Menggunakan Machine Learning Dan Natural Language Processing,” Journal of Information Technology and society, vol. 1, no. 1, pp. 1–4, 2023.
[2] E. Firdaus, “IMPLEMENTASI ARTIFICIAL INTELLIGENCE MELALUI SPEECH-TO-TEXT SEBAGAI ALAT BANTU TUNARUNGU BERKOMUNIKASI,” JUTECH: Journal Education and Technology, vol. 5, no. 2, pp. 273–285, 2024.
[3] H. Evanthe, A. A. S. Effendi, S. P. P. Halawa, M. Zidane, and A. Perdana, “RANCANG BANGUN CHATBOT SEBAGAI MEDIA LAYANAN INFORMASI AKADEMIK MAHASISWA UNIVERSITAS NEGERI MEDAN BERBASIS NLP SEDERHANA,” JATI (Jurnal Mahasiswa Teknik Informatika), vol. 9, no. 4, pp. 6049–6054, 2025.
[4] C. Saputra, A. Sulistyanto, and A. Z. Sianipar, “Pengaruh pengalaman kerja, prestasi kerja, pendidikan dan pelatihan terhadap pengembangan karir pada PT. PLN (persero) kota padang rayon kuranji,” Journal of Information System, Applied, Management, Accounting and Research., vol. 5, no. 2, pp. 523–531, 2021, doi: 10.52362/jisamar.v5i2.
[5] S. M. Jevrian Efendi, “Perancangan Sistem Informasi Pelayanan Di Kantor Desa Ranah Baru Berbasis Web,” Jurnal Intra Tech, vol. 5, no. 2, pp. 79–90, 2021, doi: 10.37030/jit.v5i2.99.
[6] A. Saepulloh and M. Adeyadi, “Jurnal manajemen dan teknik informatika,” Rancang Bangun Sistem Informasi Pengolahan Bank Sampah Puspasari Kecamatan Purbaratu Kota Tasikmalaya, vol. 02, no. 01, pp. 181–190, 2019.
[7] F. Adnan, I. Amelia, and S. ’Umar Shiddiq, “Implementasi Voice Recognition Berbasis Machine Learning,” Implementasi Voice Recognition Berbasis Machine Learning, vol. 11, no. 1, pp. 24–29, 2022.
[8] A. A. Rizal, L. P. I. Kharisma, and F. Fahrurrozi, “Peningkatan Efektifitas Programming Dengan Pelatihan Python for Data Science Bagi Komunitas Programming Pondok Pesantren Nahdlatul Wathan Anjani,” Jurnal Widya Laksmi: Jurnal Pengabdian Kepada Masyarakat, vol. 1, no. 1, pp. 13–19, 2021, doi: 10.59458/jwl.v1i1.3.
[9] M. S. Khoirom, M. Sonia, B. Laikhuram, J. Laishram, and T. D. Singh, “Comparative Analysis of Python and Java for Beginners,” International Research Journal of Engineering and Technology, vol. 7, no. 8, pp. 4384–4407, 2020.
[10] V. S. Gite, “An Open Web API for the Business Applications,” International Journal of Advance Research and Innovative Ideas in Education, vol. 3, no. 3, pp. 3901–3907, 2017.
[11] A. Junaedi, M. D. M. Puspitasari, and M. Maulidina, “Pengaruh (Intensor) Induktor Heater Menggunakan Thermal Sensor Berbasis Mikrokontroler Arduino Nano Dalam Mengolah Logam,” Nusantara of Engineering (NOE), vol. 4, no. 2, pp. 169–175, 2021, doi: 10.29407/noe.v4i2.16754.
[12] A. Ardiyanto, A. Ariman, and E. Supriyadi, “Alat Pengukur Suhu Berbasis Arduino Menggunakan Sensor Inframerah Dan Alarm Pendeteksi Suhu Tubuh Diatas Normal,” Sinusoida, vol. 23, no. 1, pp. 11–21, 2021, doi: 10.37277/s.v23i1.1016.
[13] M. A. A. Widya and Y. A. Wijaya, “Aplikasi Monitoring Unsur Hara Berbasis Android,” Exact Papers in Compilation (EPiC), vol. 5, no. 4, pp. 26–33, 2023.
[14] J. R. Fauzi, “Algoritma dan Flowchart Dalam Menyelesaikan Suatu Masalah,” J. Tek. Inform, vol. 3, no. 2, p. 12, 2020.