PENGARUH EKUITAS MEREK DAN PREFERENSI MEREK TERHADAP KEINGINAN MEMBELI KEMBALI HP NOKIA ( Studi Pada Konsumen HP Nokia di Kota Semarang )

Abstract

Brand is a name, term, sign, symbol design, or combination thereof that identifies a product / service is the
tangible and intangible values that are represented in a trademark (trademark) that is able to create value and its own
influence on the market when it is set correctly.
According to David A. Aaker (1991) the basic concept of brand equity (brand equity) can be grouped into 5
elements of brand loyalty (brand loyalty) brand awareness (brand awareness) impression of the quality (perceived quality)
brand association (brand association) the assets of the rights of other brands (other proprietary brand assets).
Brand preferences created from a set of attributes that have been known and in a relatively higher value by
konsumen.Dengan strong preference, then the probability of consumers will buy a particular company's products compared
to competitors is certainly higher. Researchers Allison (1964) showed that the most famous member of a higher preference
for familiar brands than at the time the test is performed with a blind taste test.
In conducting this study, respondents to be studied is the consumer in Semarang city that never make a decision
to purchase the Nokia brand mobile products, and the study was conducted in the city of Semarang as the study population
because consumers in Semarang is a segment of society that makes information and communication as a daily needs,
because that phone is needed by everyone to communicate and exchange information needed to umumnya.Dengan is the
consumer needs in the city of Semarang is one customer with a level of equitable purchase mobile products, especially
mobile phone brand Nokia is created for all segments of the community in accordance with the motto "Connecting People”
Keywords: brand equity, brand preference and desire to buy back